System Messages

Important Announcement - USOIL10/27/2023 10:36:59

Important Announcement for Traders,

We are excited to announce an enhancement aimed at enriching your trading experience. Beginning on Monday, October 16th, we will be implementing a significant improvement to the precision of USOil product quotations. Specifically, we will be transitioning from a two-digit to a three-digit decimal point system for USOil quotations, while keeping the product contract size steady at 1000 barrels.

Should you have any questions or require additional information, our online customer service team is readily available to assist you. We sincerely appreciate your ongoing support. 

Thank you for choosing us for your trading needs!

Important Notice: Trading Hours Update for Chung Yeung Festival10/27/2023 10:36:47

In accordance with the exchange's notification, Hang Seng Index (HSI) products will be closed for the entire day on October 23rd due to the Chung Yeung Festival. Other product categories will remain unaffected, and trading for all categories will resume as usual on October 24th. We kindly advise all traders to be mindful of potential risks during this period.

If you have any questions, please feel free to contact our online customer service. Thank you!

HK50 Market Afternoon Session Open Notification10/27/2023 10:36:32

Dear User,

On October 9, HK50 market afternoon session will be opened at 14:00 (GMT+8) due to cancellation of severe weather warning signals.

If any inquiries, please contact our customer service team.

Thank you for your understanding!

HK50 Market Delay Open Notification10/27/2023 10:36:14

Dear User,

On October 9, HK50 market morning session will be delayed or cancelled due to No. 8 Tropical Cyclone Warning Signal and BlackRainstorm Warning Signal. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team.

Thank you for your understanding!

HK50 Market Delay Open Notification10/27/2023 10:35:58

Dear User,

On September 8, HK50 market morning session will be delayed or cancelled due to BlackRainstorm Warning Signal. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team.

Thank you for your understanding!

HK50 Market Delay Open Notification10/27/2023 10:35:42

Dear User,

On September 1, HK50 market morning session will be delayed or cancelled due to insurance of Typhoon Signal No. 8. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team. 

Thank you for your understanding!

Labor Day Market Closure Notice for September 4th09/01/2023 04:58:00

Dear valued users, 

In accordance with the exchange's notification, please be informed of the following market closure schedule for the upcoming Labor Day holiday: 

**Instruments** 

- CL (Crude Oil): Early closure at 18:15 (GMT+1) 

- DAX (German Stock Index): Early closure at 21:00 (GMT+1) 

- JP225 (Nikkei 225 Index): Early closure at 18:00 (GMT+1) 

- US30 (Dow Jones Index): Early closure at 18:00 (GMT+1) 

- US500 (S&P 500 Index): Early closure at 18:00 (GMT+1) 

- NQ (Nasdaq 100 Index): Early closure at 18:00 (GMT+1) 

- XAU (Gold): Early closure at 19:30 (GMT+1) 

- XAG (Silver): Early closure at 19:30 (GMT+1) 

- US Equities: Closed for the entire day 

All other instruments will remain unaffected. Trading for all instruments will resume with normal hours on September 5th. Please exercise caution and be mindful of the risks when trading. 

Thank you for your understanding, and we wish you a pleasant Labor Day. 

Hang Seng Index Market Closure Notice07/17/2023 08:13:11

Based on the exchange notification, due to the impact of Typhoon Talim, HSI will be closed for the entire day on July 17, 2023.

If you have any questions, please contact our Customer Service. Thank you for your understanding!

HK50 Market Delay Open Notification07/17/2023 03:05:19

Dear User,

On July 17, HK50 market morning session will be delayed or cancelled due to insurance of Typhoon Signal No. 8. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team. 

Thank you for your understanding!

Best Regards,

BtcDana Team

Market Closure Notice on US Independence Day07/03/2023 07:53:28

Dear valued traders,  

In accordance with the relevant exchange notification, we would like to inform you about the trading schedule for US Independence Day as follows:  

July 3rd, 2023: 

1. US stocks will close early at 18:00 GMT+1 

2. JP225, US30, US500, and NSDQ will close early at 18:15 GMT+1 

3. DAX will close early at 21:00 GMT+1 

July 4th, 2023:  

1. JP225, US30, US500, and NSDQ will close early at 18:00 GMT+1  

2. CL will close early at 18:30 GMT+1 

3. XAUUSD and XAGUSD will close early at 19:30 GMT+1 

4. DAX will close early at 21:00 GMT+1 

5. US stocks will remain closed throughout the day.  

6. Other instruments will not be affected.  

All instruments will resume normal operations the following day. Deposits and withdrawals will not be affected.  

Please take note of the above market closure timings. If you have any questions, feel free to contact our customer service team. Thank you for your support and understanding.