System Messages

Notice of Closure of Thanksgiving Market in the United States on November 23 - 24.11/20/2023 05:09:42

Dear Users, 

In accordance with the exchange's notification, we would like to inform you of the market closure schedule during the upcoming Thanksgiving holiday: 

**Market Instruments on November 23** 

US Crude Oil Early closure at 20:15 (GMT+2) 

DAX40 Closure from 23:00 to 01:00 (GMT+2) 

JP225 Early closure at 20:00 (GMT+2) 

US30 Early closure at 20:00 (GMT+2) 

US500 Early closure at 20:00 (GMT+2) 

NSDQ Early closure at 20:00 (GMT+2) 

XAUUSD Early closure at 21:30 (GMT+2) 

XAGUSD Early closure at 21:30 (GMT+2) 

US Stocks Closed all day 

**Market Instruments on November 24** 

US Crude Oil Early closure at 20:30 (GMT+2) 

DAX40 Early closure at 23:00 (GMT+2) 

JP225 Early closure at 20:15 (GMT+2) 

US30 Early closure at 20:15 (GMT+2) 

US500 Early closure at 20:15 (GMT+2) 

NSDQ Early closure at 20:15 (GMT+2) 

XAUUSD Early closure at 20:45 (GMT+2) 

XAGUSD Early closure at 20:45 (GMT+2) 

US Stocks Early closure at 20:00 (GMT+2) 

All other instruments will not be affected. Trading for all instruments will resume normal operations on November 27. Please always be mindful of the risks when conducting transactions. 

Thank you for your understanding. 

Notification of Server Adjustment for Winter Time in North America11/02/2023 09:50:04

Dear Esteemed Customers,

Respectfully, we would like to inform you that on November 4, 2023, the North American daylight saving time will end, marking the beginning of winter time. In line with this, our servers will undergo adjustment and maintenance between 22:30 and 00:00 (GMT+1) on the same date. During this period, the quoting and trading of all product types will be temporarily suspended. Nevertheless, after completion, the trading hours for products will remain the same.

If you have further questions, please contact our customer service.

Notification of HSI Market Closure on 2nd October 202310/27/2023 10:37:18

Dear Traders,

In accordance with the exchange's notification, the Hang Seng Index (HSI) will be unavailable to trade on 2nd October 2023 due to the National Day holiday.

The trading of other instruments is not affected, and trading for all instruments will resume with the normal trading hours on 3rd October 2023. Please be cautious of potential risks.

Important Announcement - USOIL10/27/2023 10:36:59

Important Announcement for Traders,

We are excited to announce an enhancement aimed at enriching your trading experience. Beginning on Monday, October 16th, we will be implementing a significant improvement to the precision of USOil product quotations. Specifically, we will be transitioning from a two-digit to a three-digit decimal point system for USOil quotations, while keeping the product contract size steady at 1000 barrels.

Should you have any questions or require additional information, our online customer service team is readily available to assist you. We sincerely appreciate your ongoing support. 

Thank you for choosing us for your trading needs!

Important Notice: Trading Hours Update for Chung Yeung Festival10/27/2023 10:36:47

In accordance with the exchange's notification, Hang Seng Index (HSI) products will be closed for the entire day on October 23rd due to the Chung Yeung Festival. Other product categories will remain unaffected, and trading for all categories will resume as usual on October 24th. We kindly advise all traders to be mindful of potential risks during this period.

If you have any questions, please feel free to contact our online customer service. Thank you!

HK50 Market Afternoon Session Open Notification10/27/2023 10:36:32

Dear User,

On October 9, HK50 market afternoon session will be opened at 14:00 (GMT+8) due to cancellation of severe weather warning signals.

If any inquiries, please contact our customer service team.

Thank you for your understanding!

HK50 Market Delay Open Notification10/27/2023 10:36:14

Dear User,

On October 9, HK50 market morning session will be delayed or cancelled due to No. 8 Tropical Cyclone Warning Signal and BlackRainstorm Warning Signal. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team.

Thank you for your understanding!

HK50 Market Delay Open Notification10/27/2023 10:35:58

Dear User,

On September 8, HK50 market morning session will be delayed or cancelled due to BlackRainstorm Warning Signal. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team.

Thank you for your understanding!

HK50 Market Delay Open Notification10/27/2023 10:35:42

Dear User,

On September 1, HK50 market morning session will be delayed or cancelled due to insurance of Typhoon Signal No. 8. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team. 

Thank you for your understanding!

Labor Day Market Closure Notice for September 4th09/01/2023 04:58:00

Dear valued users, 

In accordance with the exchange's notification, please be informed of the following market closure schedule for the upcoming Labor Day holiday: 

**Instruments** 

- CL (Crude Oil): Early closure at 18:15 (GMT+1) 

- DAX (German Stock Index): Early closure at 21:00 (GMT+1) 

- JP225 (Nikkei 225 Index): Early closure at 18:00 (GMT+1) 

- US30 (Dow Jones Index): Early closure at 18:00 (GMT+1) 

- US500 (S&P 500 Index): Early closure at 18:00 (GMT+1) 

- NQ (Nasdaq 100 Index): Early closure at 18:00 (GMT+1) 

- XAU (Gold): Early closure at 19:30 (GMT+1) 

- XAG (Silver): Early closure at 19:30 (GMT+1) 

- US Equities: Closed for the entire day 

All other instruments will remain unaffected. Trading for all instruments will resume with normal hours on September 5th. Please exercise caution and be mindful of the risks when trading. 

Thank you for your understanding, and we wish you a pleasant Labor Day.