System Messages

  • HK50 Market Closure on April 403/28/2025 11:34:29

    According to the exchange announcement, trading for the HK50 instrument will be closed on Friday, April 4. This closure won't affect trading hours for all other instruments.  

     

    We remind all users to be aware of the trading risks involved. If you have any further questions, please contact our 24/7 customer support team.

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  • Nifty50 Market Closure on March 3103/28/2025 08:44:46

    According to the exchange announcement, trading for the Nifty50 instrument will be closed on Monday, March 31. This closure won't affect trading hours for all other instruments. On Tuesday April 1, all instruments will be tradable as usual.

     

    We remind all users to be aware of the trading risks involved. If you have any further questions, please contact our 24/7 customer support team.

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  • Update on HK50 Position Holding03/27/2025 05:49:46

    As per our liquidity provider’s latest update, starting from March 31st Monday, our HK50 positions can be held overnight. 

    Please review your trading strategies accordingly, as this change may affect risk management and margin requirements. If you have any questions, please contact our 24/7 customer service team.

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  • Notice: Nifty 50 Closed on March 14, 202503/12/2025 14:35:58

    Please be informed that trading for the Nifty 50 will be closed on Friday, March 14. Other instruments will not be affected. 

    We remind all users to be aware of the trading risks involved. If you have any further questions, please contact our 24-hour customer support.

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  • Maintenance for Daylight Savings Time03/07/2025 11:32:07

    Dear Valued Customers,

     

    We would like to inform you that on March 9, 2025, the North American daylight saving time will begin. As a result, our servers will undergo adjustment and maintenance from 06:30 to 07:30 (GMT+8) on March 9. During this period, the quoting and trading of all product types will be temporarily suspended. 

     

    After the maintenance, the trading hours for the following instruments will be adjusted:

    NIFTY50 changed to 06:45 — 13:00 (GMT+3)

    HSI changed to 20:00-22:00, 04:15-07:00, 08:00-11:30, 12:15-20:00   (GMT+3)

     

    Trading hours for other instruments will remain unchanged. We appreciate your understanding and cooperation. Should you have any questions, please do not hesitate to contact our customer service.

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  • Nifty 50 Market Closure Notice – February 2602/25/2025 09:17:25

    According to the exchange announcement, trading for the Nifty 50 asset will be closed on Wednesday, February 26, and will resume as usual on Thursday, February 27. Other assets remain unaffected.

    We remind all users to be aware of the trading risks involved. If you have any further questions, please contact our 24-hour customer support.

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  • Upcoming Changes of Forced Liquidation Margin Level02/21/2025 06:59:14

    We will be changing the margin level for forced liquidation or Stop Out on all accounts on the morning of February 23rd. After that, the margin level for forced liquidation will be reduced from 30% to 10%.

    If your account losses to some extent and available balance drops below 10% of the margin, the system will automatically liquidate your positions to prevent further losses.


    Please ensure that your account has sufficient funds and be mindful of the risk associated with your trades. If you have any questions, feel free to contact our 24/7 Customer Service. Thank you!

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  • Notice for Upcoming 7-Day Swap-Free Rules02/18/2025 10:08:50

    Target Accounts:

    All app accounts (excluding MT5 accounts ).

    Effective Date:

    The new rules will take effect starting from February 18, 2025 .

    Rules Overview:

    1. Starting from February 18, all new positions opened will enjoy a swap-free period for the first 7 days. After the 7-day period ends, standard swap fees will apply as usual. For positions opened before February 17 (existing positions), swap fees will continue to be charged daily without any changes.

    2. For both existing positions (opened before February 17) and new positions held for more than 7 days, the traditional 3x swap charge applied on Friday nights will no longer be in effect. Instead, swap fees will be calculated and charged separately for Friday, Saturday, and Sunday.

    If you have any questions or require further clarification, please feel free to reach out to our online customer support team for assistance. Thank you for your understanding and continued trust in our services!

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  • Security Alert: Stay Vigilant Against Scams02/13/2025 16:15:32

    We’ve recently received reports of scammers pretending to be our account managers, offering fake “big rewards” to steal personal information like app accounts, passwords, and WhatsApp numbers.


    Please remember: We will NEVER ask for your passwords, verification codes, or social media account details. Avoid clicking on suspicious links, and if you receive any questionable messages, please contact our official customer service right away.


    If you’ve accidentally shared your account information, change your password immediately and reach out to our team for assistance.


    Thank you for staying alert and helping us keep your account secure!


    BTCDANA Team

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  • MARKET HOLIDAY NOTICE – FEBRUARY 1702/12/2025 15:42:14

    According to exchange notifications, trading hours for certain assets will be adjusted on Monday, February 17. Below is the list of affected assets, with all times in GMT+2.

    🔹 Early Closure - 09:00 PM (February 17, 2025)

    JP225, US30, US500, NQ/US100

    🔹 Early Closure - 10:30 PM (February 17, 2025)

    XAUUSD, XAGUSD, USOIL

    🔹 Closed for the Entire Day

    Stocks

    📌 Trading will resume as normal on Tuesday, February 18. Please be aware of the associated market risks. Other assets not mentioned above remain unaffected. If you have any questions, please contact our 24/7 customer service team.

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