System Messages

  • Market Adjustment Notice – May 2605/23/2025 16:08:02

    Dear Traders,

     

    Please be advised that, according to the exchange notice, the market hours will change for certain instruments on May 26.

     

    -HK50 will close early at 11:30 (UTC+3)

    -JP225, US30, US500, US100 will close early at 20:00  (UTC+3)

    -XAUUSD, XAGUSD, USOil will close early at 21:30 (UTC+3)

    -DAX40 will close early at 23:00 (UTC+3)

    -Stocks will close the whole day.

     

    Other instruments will remain open and available for trading as usual. Trading hours of all instruments will resume on Tuesday, May 27 2025. Should you have any questions, feel free to reach out to our 24/7 customer service team.

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  • Scheduled Maintenance on May 2405/23/2025 09:17:28

    Dear Valued Customers,

     

    Please be advised that our upstream exchange server will undergo maintenance on May 24 Saturday from 09:00 to 10:00 (GMT+8). During this period, the quoting and trading of our instruments will be intermittent. All services will resume normal operation once the maintenance is complete.

     

    Should you have any questions, please do not hesitate to contact our customer service.

     

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  • Scheduled Maintenance on May 1705/16/2025 14:56:36

    Dear Valued Customers,

     

    Please be advised that our upstream exchange server will undergo maintenance on May 17 Saturday from 09:00 to 10:00 (GMT+8). During this period, the quoting and trading of our instruments will be intermittent. All services will resume normal operation once the maintenance is complete.

     

    Should you have any questions, please do not hesitate to contact our customer service.

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  • Important Updates Regarding EOS Trading05/16/2025 08:21:10

    Dear Trader,

    To keep your assets safe and ensure everything runs smoothly during the upcoming EOS token swap, we'll be making a few adjustments to the EOS trading pairs. Here's what you need to know (all times are GMT+7):

     

    Starting May 16, 2025 at 17:00: You won't be able to open any new EOS positions. You'll still be able to close any positions you currently have.

    Starting May 20, 2025 at 17:00: Our system will automatically close and settle any EOS positions that are still open.

    After this settlement: The EOS/USDT and EOS/USDT Max trading pairs will be removed, and trading for them will stop.

     

    To avoid any automatic closures and potential inconvenience, we recommend you manage your EOS positions and close them yourself before automatic liquidation on May 20th.

     

    Thank you for your understanding and continued support. If you have any questions at all, please don't hesitate to reach out to our customer service team.

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  • BDC Jackpot gets a major upgrade!05/09/2025 20:58:55

    More exciting gameplay and even bigger rewards!

    The brand-new Whale Prize Pool is making waves with massive bonuses waiting for you!

    Launching on May 12. Get ready!

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  • Market Closure Notice – May 1, May 2 and May 505/01/2025 05:32:35

    Dear Traders,

    Please be advised that, according to the exchange's notice, the market will close or open late for certain instruments on the following dates.

     

    May 1 Closure

    -DE40/DAX40, Nifty 50/India 50, HSI/HK50

     

    May 2 Trading Hours Change

    -HSI/HK50 will open late at 12:15

     

    May 5  Closure

    -HSI/HK50

     

    Other instruments will remain open and available for trading as usual. Trading hours of all instruments will resume on Tuesday, May 6 2025. Should you have any questions, feel free to reach out to our 24/7 customer service team.

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  • Scheduled Maintenance Notification on April 2604/25/2025 10:51:51

    Dear Customers,

     

    Please note that our system will have maintenance on Saturday, April 26 from 00:00 to 01:00 (GMT+2). During this time, there might be interruptions in pricing and trading. All services will return to normal once the maintenance is completed.

     

    If you have any questions, feel free to contact our customer support.

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  • Market Closure Notice – April 18 and 21, 202504/17/2025 17:09:12

    Dear Traders,

    Please be advised that, according to the exchange's notice, the market will close for certain instruments on Friday, April 18, and Monday, April 21, 2025. The following instruments will be affected:

    April 18 Closure:

    - XAUUSD

    - XAGUSD

    - DE40/DAX40

    - HSI/HK50

    - JP225

    - US30

    - US500

    - NQ/US100

    - USOil/CL

    - Nifty50/India50

    April 21 Closure:

    - DE40/DAX40

    - HSI/HK50

    Other instruments will remain open and available for trading as usual. Should you have any questions, feel free to reach out to our customer service team, available 24/7.

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  • Notice: Nifty 50 Closed on April 14, 202504/14/2025 04:16:53

    Please be informed that trading for the Nifty 50 will be closed on April 14. Other instruments will not be affected. 

    We remind all users to be aware of the trading risks involved. If you have any further questions, please contact our 24-hour customer support.

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  • Notice: Nifty 50 Closed on April 10, 202504/10/2025 11:23:49

    Please be informed that trading for the Nifty 50 will be closed on April 10. Other instruments will not be affected. 

    We remind all users to be aware of the trading risks involved. If you have any further questions, please contact our 24-hour customer support.

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