System Messages

  • New Year's Holiday Trading Hours01/02/2023 00:00:09

    As per notified by the exchange, on Monday 2nd January 2023, all markets are closed except for cryptocurrency. Trading will return to normal on the next day. 


    Deposit, Withdrawal and Live Chat services is not affected by the holiday and will run as normal. Thank you for your kind attention. 


    We hope that you have a very Happy New Year!

    BtcDana


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  • Notification Regarding Christmas Holidays12/23/2022 12:01:11

    As per the notification from the exchange, the trading times for the Christmas Holidays are as follows:

    -On 22 December 2022, US OIL trading will end earlier at 21:30 (GMT+2). All positions that have not been closed at this time will be closed by the system, other pairs are not affected.


    -On December 26, 2022, All varieties will be closed for one day except Crypto and Forex.


    -On 27 December 2022, DAX trading will open at 02:15 (GMT+2), HSI will be closed for one day. For other pairs are not affected.


    During the Christmas Holiday, Deposits, Withdrawals and Live Chat will operate normally.


    Thank you for your understanding.


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  • Liquidity Provider Maintenance Notice12/09/2022 11:00:30

    As per notified by the liquidity provider, there will be a scheduled maintenance on 10th December between 02:00-07:00 (GMT+2) and 11th December between 13:00-18:00 (GMT+2). During the maintenance, traders may not be able to trade for a short period of time. There might be delay in processing deposit and withdrawal cannot be carried out. Deposit and Withdrawal will return to normal once the maintenance has been completed. Please pay attention to your position and manage your risk.


    BtcDana 


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  • Liquidity Provider Maintenance Notice12/02/2022 08:58:56

    As per notified by the liquidity provider, there will be a scheduled maintenance on 4th December between 00:30-01:00 (GMT+2). During the maintenance, traders may not be able to trade for a short period of time. There might be delay in processing deposit and withdrawal cannot be carried out. Deposit and Withdrawal will return to normal once the maintenance has been completed. Please pay attention to your position and manage your risk.


    BtcDana 


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  • Liquidity Provider Maintenance Notice11/25/2022 12:00:57

    As per notified by the liquidity provider, there will be a scheduled maintenance on 27th November between 00:30-01:00 (GMT+2). During the maintenance, traders may not be able to trade for a short period of time. There might be delay in processing deposit and withdrawal cannot be carried out. Deposit and Withdrawal will return to normal once the maintenance has been completed. Please pay attention to your position and manage your risk.


    BtcDana 


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  • Thanksgiving Holiday Notice11/24/2022 07:00:55

    As announced by the exchange, the trading schedule during Thanksgiving Holiday is as follows:


    On 24th November 2022

    • JP225, US30, US500, NQ market will close early at 20:00 (GMT+2), 

    • CL market will close early on 20:15 (GMT+2)

    • Gold and Silver market will close early on 21:30 (GMT+2)

    • DAX market will close early on 23:00 (GMT+2) 


    On 25th November 2022

    • JP225, US30, US500, NQ market will close early on 20:15 (GMT+2) 

    • CL market will close early on 20:30 (GMT+2)

    • Gold and Silver market will close early on 20:45 (GMT+2)

    • DAX market will close early on 23:00 (GMT+2) 



    On 25th November 2022

    NQ, US30, US500 position that is still opened will be closed by system on 20:00 (GMT+2)

    CL position that is still opened will be closed by system on 20:15 (GMT+2)


    The trading time of other varieties remains unchanged. Trading hours will return to normal on 26th November. Deposit and Withdrawal will not be affected. If you have any questions, please contact Live Chat for help.


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  • Celebrate World Cup and Win Total $10,000!11/21/2022 04:30:00

    We are happy to announce our latest activity to celebrate World Cup with our traders!

    Share a total of $10,000 cash by guessing who the World Cup winner is! You will need to guess using a Guessing Coupon which you can get by:

    1.Making a minimum deposit of $10 (per deposit). Applicable once per day.

    2.Trading a minimum of 0.1 lot per trade


    The cash prize will be equally split between everyone who participated and guessed the winner right in each round. So, what are you waiting for? Join the excitement now!

    *Please check the activity page for more details. If you have any questions, please contact Live Chat or your account manager.

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  • Notice of Scheduled Maintenance11/18/2022 18:40:34

    Notice of Scheduled Maintenance


    We have received notice from our liquidity provider (LP) that there will be a system upgrade on November 20, starting from 00:30 to 1:00 (GMT+2).


    Please be away that the trading and withdrawals might not available for a short period of time. There might be some delays as well during the deposit process.


    After the system upgrade has been completed, deposit and withdrawal will be back to normal. Please consider your trading positions and be aware of the risks. 



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  • End of Daylight Savings11/03/2022 10:50:00

    On 6th November 2022, US will end daylight savings. At that time, the market opening and closing time of instruments except HSI will be delayed by 1 hour. Please adjust your trades accordingly.




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  • Temporary Closure of HSI Trading11/02/2022 07:00:36

    Information from Hong Kong Stock Exchange: HSI trading will be temporarily stopped due to typhoon. Please wait for more information regarding when the market will resume.


    BTCDana


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