System Messages

  • Notice on Market Holiday04/04/2023 08:26:00

    Dear Traders,

    As notified by the exchange, some markets will be unavailable to trade on the following days:

    1. 5th April (Qingming Festival): HSI will be unavailable to trade the whole day. Trading will resume on the next day.

    2. 7th April (Good Friday): HSI, DAX, XAUUSD, XAGUSD, CL and stocks will be unavailable to trade the whole day. NQ, US30, US500 market will close earlier on 16:15 (GMT+2)

    3. 10th April (Easter): DAX, HSI will be unavailable to trade the whole day. JP225 will close earlier on 16:15 (GMT+2)

    4. 11th April: the market opening of DAX will be delayed to 3:15 (GMT+2), other instruments will resume trading as normal.


    Please pay attention to the closing time of each market. Thank you and happy holiday.


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  • Temporary Maintenance of LP03/24/2023 14:30:38

    As announced by the liquidity provider, due to technical issues of Binance, ETCUSDT, BNBUSDT and WRXUSDT will be unavailable to trade temporarily. We are working to solve this issue, and the recovery time will be notified later. We apologize for the inconvenience caused.


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  • Daylight Saving Time Switch Notice03/10/2023 09:08:36

    The United States will switch to daylight saving time on March 12, 2023. At that time, all trading hours will open and close one hour earlier except HSI and NIFTY50. Adjustments will be made between 5:20-6:00 (GMT+8). Changes in time will affect transactions at that time. Please pay attention to your trading time adjustments. On Sundays, the maintenance will be advanced from 6:40-7:00 to 5:40-6:00 (GMT+8).


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  • Deposit Payment Announcement03/06/2023 05:36:00

    We are now announcing that the application has been updated and the deposit payment is now back to normal. We apologize for the inconvenience and thank you for loyalty to BtcDana. 

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  • Forced Liquidation Cancellation Notice03/01/2023 12:57:16

    Forced Liquidation Cancellation Notice


    In response to user demand, US30, US500, NQ, and CL will no longer be liquidated.


    Traders, please control risks and pay attention to your current positions.

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  • Notice of Market Closure due to US President Day02/20/2023 07:24:00

    Notice of Market Closure due to US President Day


    As notified by the exchange, below is the changes in trading hours during US President Day as follows:

    1. On 20th February, stocks such as Tesla, Apple, and Amazon will be unavailable to trade

    2. US30, US500, NQ will be closed early at 20:00 (GMT+2)

    3. CL, XAUUSD, XAGUSD market will be closed early at 21:15 (GMT+2)

    4. DAX will be closed early at 23:00 (GMT+2)


    The market will be open as usual on the next day. Other varieties will not be affected.


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  • Market Closing Notice for Chinese New Year!01/21/2023 10:40:00

    According to the notification from the Exchange, market closing arrangements on holidays are as follows: 

    HSI will be closed all day on 23-25 January 2023 and will return to normal on 26 January 2023.


    For other varieties will be traded normally. During holidays, Deposits, Withdrawals and Live Chat will operate normally.


    BtcDana.

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  • Market Closing Notice in Commemoration of Martin Luther King Jr. Day01/16/2023 03:12:00

    According to the notification from the Exchange, market closing arrangements for holidays, on 16th January 2023:

    1. CL will be closed all day

    2. US30, US500, NASDAQ the market will close early at 20:00(GMT+2)

    3. XAUUSD and XAGUSD will close early at 21:30(GMT+2)

    4. DAX will close early at 23:00(GMT+2)


    Other varieties can be traded normally. Trading hours will return to normal on the next day. During holidays, Deposits, Withdrawals and Live Chat will operate normally.


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  • New Year's Holiday Trading Hours01/02/2023 00:00:09

    As per notified by the exchange, on Monday 2nd January 2023, all markets are closed except for cryptocurrency. Trading will return to normal on the next day. 


    Deposit, Withdrawal and Live Chat services is not affected by the holiday and will run as normal. Thank you for your kind attention. 


    We hope that you have a very Happy New Year!

    BtcDana


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  • Notification Regarding Christmas Holidays12/23/2022 12:01:11

    As per the notification from the exchange, the trading times for the Christmas Holidays are as follows:

    -On 22 December 2022, US OIL trading will end earlier at 21:30 (GMT+2). All positions that have not been closed at this time will be closed by the system, other pairs are not affected.


    -On December 26, 2022, All varieties will be closed for one day except Crypto and Forex.


    -On 27 December 2022, DAX trading will open at 02:15 (GMT+2), HSI will be closed for one day. For other pairs are not affected.


    During the Christmas Holiday, Deposits, Withdrawals and Live Chat will operate normally.


    Thank you for your understanding.


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