System Messages

Market Closing Notice In Commemoration Of The United States Juneteenth Holiday06/18/2023 04:35:08

Dear Traders,

We would like to inform you about some changes in the trading schedule for certain markets on the upcoming days. Please take note of the following adjustments:

On June 19th:

- JP225, UK100, US30, US500, and NQ will close early at 20:00 (GMT+3).

- CL (Crude Oil) will close early at 21:15 (GMT+3).

- XAUUSD (Gold) and XAGUSD (Silver) will close early at 21:30 (GMT+3).

- The U.S. stock market will be closed for the entire day.

Trading will resume as usual on the following day.

On June 22nd:

- HSI (Hang Seng Index) will be closed for the entire day.

- All other varieties will not be affected and will continue to trade as usual.

- Deposits, withdrawals, and live chat services will operate normally during the holiday.

If you have any questions or require assistance, please don't hesitate to contact us through Live Chat.

Regards,

BtcDana

US Memorial Day Market Closure05/26/2023 08:47:33

On May 29, 2023, the following market closures will take place for Memorial Day:

• Hang Seng Index (HSI) will close early at 11:30 AM (GMT+3) with forced liquidation at 11:25 AM (GMT+3).

• CL (Crude Oil) will close early at 8:15 PM (GMT+3).

• JP225, US30, US500, and NQ will close early at 8:00 PM (GMT+3).

• XAUUSD (Gold) and XAGUSD (Silver) will close early at 9:30 PM (GMT+3).

• DAX will close early at 11:00 PM (GMT+3).

• Stock markets will be closed.

All trading will resume as usual the next day. Deposit and withdrawal services will operate normally. For any inquiries, please contact our customer service team. 

Thank you for your understanding

Notice on Delisting of NIFTY 5005/16/2023 09:56:11

Notification from the exchange: Singapore Exchange (SGX) will delist the NIFTY 50 index varieties.

We will stop opening positions after the market closes at 22:45 GMT+2 on May 17, 2023, and liquidate before the market closes at 22:30 GMT+2 on May 24, 2023. All NIFTY 50 traders, please prepare in advance to prevent unnecessary losses.

We sincerely apologize for any inconvenience this may cause and want to assure you that we are actively working with our liquidity providers (LP) to identify alternative Indian-related index varieties for trading, ensuring continued opportunities for everyone.

Regards,

BtcDana

Holiday Announcement: Hang Seng Index Market Closure04/28/2023 04:04:45

As per the exchange's announcement, the market will be closed on May 1st for International Labor Day. The Hang Seng Index (HSI) will be closed for one day and resume normal trading the following day, other instruments will not be affected. Traders are advised to be aware of the risks.

Notice on Instrument Adjustment04/26/2023 07:15:12

Dear user,

We have received feedback from many users, and we appreciate your support and attention to our platform.

Currently, we have noticed relatively low trading activity for WRXUSD. In order to better serve our users, we have decided to adjust the variety of products and restrict opening trades for WRXUSD. All existing positions will not be affected. This change will take effect from Thursday, May 4, 2023, and the product will be delisted once all users have closed their positions.

We understand that this change may cause inconvenience to you, but we believe that it is in the long-term interest of both the platform and our users. We will continue to work hard to optimize our services, and we hope to continue to receive your support and understanding.

If you have any questions or concerns, please feel free to contact us. We will do our best to provide you with help and answers.

Thank you for using our platform!

Sincerely,

BtcDana

Notice on Market Holiday04/04/2023 08:26:00

Dear Traders,

As notified by the exchange, some markets will be unavailable to trade on the following days:

1. 5th April (Qingming Festival): HSI will be unavailable to trade the whole day. Trading will resume on the next day.

2. 7th April (Good Friday): HSI, DAX, XAUUSD, XAGUSD, CL and stocks will be unavailable to trade the whole day. NQ, US30, US500 market will close earlier on 16:15 (GMT+2)

3. 10th April (Easter): DAX, HSI will be unavailable to trade the whole day. JP225 will close earlier on 16:15 (GMT+2)

4. 11th April: the market opening of DAX will be delayed to 3:15 (GMT+2), other instruments will resume trading as normal.

Please pay attention to the closing time of each market. Thank you and happy holiday.

Temporary Maintenance of LP03/24/2023 14:30:38

As announced by the liquidity provider, due to technical issues of Binance, ETCUSDT, BNBUSDT and WRXUSDT will be unavailable to trade temporarily. We are working to solve this issue, and the recovery time will be notified later. We apologize for the inconvenience caused.

Daylight Saving Time Switch Notice03/10/2023 09:08:36

The United States will switch to daylight saving time on March 12, 2023. At that time, all trading hours will open and close one hour earlier except HSI and NIFTY50. Adjustments will be made between 5:20-6:00 (GMT+8). Changes in time will affect transactions at that time. Please pay attention to your trading time adjustments. On Sundays, the maintenance will be advanced from 6:40-7:00 to 5:40-6:00 (GMT+8).

Deposit Payment Announcement03/06/2023 05:36:00

We are now announcing that the application has been updated and the deposit payment is now back to normal. We apologize for the inconvenience and thank you for loyalty to BtcDana. 

Forced Liquidation Cancellation Notice03/01/2023 12:57:16

Forced Liquidation Cancellation Notice

In response to user demand, US30, US500, NQ, and CL will no longer be liquidated.

Traders, please control risks and pay attention to your current positions.