System Messages

HK50 Market Delay Open Notification10/27/2023 10:35:58

Dear User,

On September 8, HK50 market morning session will be delayed or cancelled due to BlackRainstorm Warning Signal. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team.

Thank you for your understanding!

HK50 Market Delay Open Notification10/27/2023 10:35:42

Dear User,

On September 1, HK50 market morning session will be delayed or cancelled due to insurance of Typhoon Signal No. 8. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team. 

Thank you for your understanding!

Labor Day Market Closure Notice for September 4th09/01/2023 04:58:00

Dear valued users, 

In accordance with the exchange's notification, please be informed of the following market closure schedule for the upcoming Labor Day holiday: 

**Instruments** 

- CL (Crude Oil): Early closure at 18:15 (GMT+1) 

- DAX (German Stock Index): Early closure at 21:00 (GMT+1) 

- JP225 (Nikkei 225 Index): Early closure at 18:00 (GMT+1) 

- US30 (Dow Jones Index): Early closure at 18:00 (GMT+1) 

- US500 (S&P 500 Index): Early closure at 18:00 (GMT+1) 

- NQ (Nasdaq 100 Index): Early closure at 18:00 (GMT+1) 

- XAU (Gold): Early closure at 19:30 (GMT+1) 

- XAG (Silver): Early closure at 19:30 (GMT+1) 

- US Equities: Closed for the entire day 

All other instruments will remain unaffected. Trading for all instruments will resume with normal hours on September 5th. Please exercise caution and be mindful of the risks when trading. 

Thank you for your understanding, and we wish you a pleasant Labor Day. 

Hang Seng Index Market Closure Notice07/17/2023 08:13:11

Based on the exchange notification, due to the impact of Typhoon Talim, HSI will be closed for the entire day on July 17, 2023.

If you have any questions, please contact our Customer Service. Thank you for your understanding!

HK50 Market Delay Open Notification07/17/2023 03:05:19

Dear User,

On July 17, HK50 market morning session will be delayed or cancelled due to insurance of Typhoon Signal No. 8. Exchange will issue a further announcement in due course.

If any inquiries, please contact our customer service team. 

Thank you for your understanding!

Best Regards,

BtcDana Team

Market Closure Notice on US Independence Day07/03/2023 07:53:28

Dear valued traders,  

In accordance with the relevant exchange notification, we would like to inform you about the trading schedule for US Independence Day as follows:  

July 3rd, 2023: 

1. US stocks will close early at 18:00 GMT+1 

2. JP225, US30, US500, and NSDQ will close early at 18:15 GMT+1 

3. DAX will close early at 21:00 GMT+1 

July 4th, 2023:  

1. JP225, US30, US500, and NSDQ will close early at 18:00 GMT+1  

2. CL will close early at 18:30 GMT+1 

3. XAUUSD and XAGUSD will close early at 19:30 GMT+1 

4. DAX will close early at 21:00 GMT+1 

5. US stocks will remain closed throughout the day.  

6. Other instruments will not be affected.  

All instruments will resume normal operations the following day. Deposits and withdrawals will not be affected.  

Please take note of the above market closure timings. If you have any questions, feel free to contact our customer service team. Thank you for your support and understanding.  

Market Closing Notice In Commemoration Of The United States Juneteenth Holiday06/18/2023 04:35:08

Dear Traders,

We would like to inform you about some changes in the trading schedule for certain markets on the upcoming days. Please take note of the following adjustments:

On June 19th:

- JP225, UK100, US30, US500, and NQ will close early at 20:00 (GMT+3).

- CL (Crude Oil) will close early at 21:15 (GMT+3).

- XAUUSD (Gold) and XAGUSD (Silver) will close early at 21:30 (GMT+3).

- The U.S. stock market will be closed for the entire day.

Trading will resume as usual on the following day.

On June 22nd:

- HSI (Hang Seng Index) will be closed for the entire day.

- All other varieties will not be affected and will continue to trade as usual.

- Deposits, withdrawals, and live chat services will operate normally during the holiday.

If you have any questions or require assistance, please don't hesitate to contact us through Live Chat.

Regards,

BtcDana

US Memorial Day Market Closure05/26/2023 08:47:33

On May 29, 2023, the following market closures will take place for Memorial Day:

• Hang Seng Index (HSI) will close early at 11:30 AM (GMT+3) with forced liquidation at 11:25 AM (GMT+3).

• CL (Crude Oil) will close early at 8:15 PM (GMT+3).

• JP225, US30, US500, and NQ will close early at 8:00 PM (GMT+3).

• XAUUSD (Gold) and XAGUSD (Silver) will close early at 9:30 PM (GMT+3).

• DAX will close early at 11:00 PM (GMT+3).

• Stock markets will be closed.

All trading will resume as usual the next day. Deposit and withdrawal services will operate normally. For any inquiries, please contact our customer service team. 

Thank you for your understanding

Notice on Delisting of NIFTY 5005/16/2023 09:56:11

Notification from the exchange: Singapore Exchange (SGX) will delist the NIFTY 50 index varieties.

We will stop opening positions after the market closes at 22:45 GMT+2 on May 17, 2023, and liquidate before the market closes at 22:30 GMT+2 on May 24, 2023. All NIFTY 50 traders, please prepare in advance to prevent unnecessary losses.

We sincerely apologize for any inconvenience this may cause and want to assure you that we are actively working with our liquidity providers (LP) to identify alternative Indian-related index varieties for trading, ensuring continued opportunities for everyone.

Regards,

BtcDana

Holiday Announcement: Hang Seng Index Market Closure04/28/2023 04:04:45

As per the exchange's announcement, the market will be closed on May 1st for International Labor Day. The Hang Seng Index (HSI) will be closed for one day and resume normal trading the following day, other instruments will not be affected. Traders are advised to be aware of the risks.