System Messages

Notice that London Gold and Silver’s position will no longer be closed on Weekend10/22/2020 05:26:23

Dear Respected Customer,

As per the request of our customers, from today onwards, London Gold and Silver’s position will no longer be closed over the weekend. You can continue to hold your position. However, as market fluctuation can be stronger on Monday, please ensure that you have enough funds to prevent position closing due to margin call.

Notice: Hong Kong Stock Market Closed Due to Typhoon10/13/2020 03:00:22

Kepada Pelanggan Yang Terhormat,

Pagi Ini, Hong Kong Observatory mengeluarkan sinyal topan no. 8, dan saat ini belum juga dicabut. Oleh karena itu, Bursa Efek Hong Kong ditutup sementara. Laporan harga indeks Hang Seng akan berhenti untuk sementara. Jika perdagangan kembali berlanjut, maka kami akan kembali membuka perdagangan.

Holiday arrangements09/30/2020 08:59:41

Based on the Exchange notification, the trading schedule for Chinese National Day and Mid-Autumn Festival is as follows: The Hang Seng Index will be closed all day from October 1 to October 2 (GMT + 8) and will reopen on October 5 To trade in other varieties as usual. During the holidays, all deposits and withdrawals are normal. 

Notice About Clearing Time in Demo Account on Weekend08/28/2020 12:15:59

Dear Respected Customer,

As per the requests of our customers, demo account will also be subject to clearing time just like real account. From this week onwards, Hang Seng Index’s position will be automatically closed on Saturday  before market closure. Crude oil, Nasdaq, Gold, Silver, Brent Oil, S&P index, US Gold, Down Jones Index will be cleared  before market closure. Please be careful when managing open position in demo account. You can close your position by yourself.

Notice About Clearing Time in Demo Account on Weekend08/28/2020 08:42:03

Dear Respected Customer,

As per the requests of our customers, demo account will also be subject to clearing time just like real account. From this week onwards, Hang Seng Index’s position will be automatically closed on Saturday  before market closure. Crude oil, Nasdaq, Gold, Silver, Brent Oil, S&P index, US Gold, Down Jones Index will be cleared  before market closure. Please be careful when managing open position in demo account. You can close your position by yourself.

Dear respected user of BTC Dana07/27/2020 10:05:27

Recently, we have found a third party who claimed to be BTC Dana and formed Telegram, WhatsApp and Facebook group for illegal purposes. With this, we would like to clarify that BTCDana will NOT open any sort of private group for the purpose of deposit, transfer or withdrawal of funds. All deposit and withdrawal have to be done through the app. We urge our customers to be careful of such groups to avoid being scammed. If you have any queries, please contact our Live Chat. We hope that you remain alert.

Notice of Foreign Exchange Adjustment Time Adjustment07/17/2020 08:15:18

respected user! From now on, foreign exchange transactions (usdjpy, gbpusd, eurusd, audusd) can hold positions for more than a week.

US Independence Day Trading Schedule07/03/2020 16:36:00

According to the exchange notice, the trading schedule of the US Independence Day is as follows:-July 3 (Friday) Nasdaq futures, US crude oil, gold and silver will be closed early at 20:00 (GMT+2). At that time, it will be forced to advance at 19:40 (GMT+2), and the opening time is normal-normal trading of other varieties. -Please be aware.

Forex Product’s Position That Can Be Held Indefinitely07/02/2020 04:28:50

Dear Customers:

According to customer feedback and notice from our liquidity provider, from today onwards, forex products which are automatically on Saturday will be changed and you can now hold your position indefinitely. You can choose when to open and close position but please be careful when holding position. There will be swap fee charged on Friday which will be collected on Saturday morning at 4AM (GMT+7). This swap fee will be 3x the usual fee and in exchange there will be no swap fee charged on Saturday and Sunday.

HSI Closed Notice06/30/2020 15:10:45

According to the exchange's notice, the trading schedule for the anniversary of the opening of the Hong Kong Special Administrative Regular Time is as follows:-July 1 (Wednesday) Beijing time HSI futures are closed for one day, and orders will not be available at that time. On July 2 (Thursday), the HSI futures resumed trading and were in full swing. -Normal trading of other varieties. Please be informed.