System Messages

Notice on Changes of Maximum Withdrawal04/22/2022 07:25:00

Dear respected customers:

We have received a notice from the payment company regarding the delay in withdrawal which causes inconvenience. The following adjustments will be applied : The maximum amount of a single withdrawal from $620 will be reduced to $360. The rest will remain unchanged. The recovery time will be notified later. 

Thank you for your support

BTCDana / ForexDana Team

Market Closure due to Good Friday and Easter Holiday04/11/2022 04:40:53

Dear Traders,

As per notified by the exchange, the trading hours for Good Friday and Easter are as follows:

15th April: 

• NSDQ, US30, US500, XAUUSD, XAGUSD, CL, HSI market will be closed. 

• Other varieties will not be affected

• All NSDQ, US30, US500 and CL positions will be cleared on 14th April 2022 22:40 (GMT+2) or 15th April 02:10 IST

18th April: 

• HSI and NSDQ market will be closed. 

• Other varieties will resume trading as normal.

19th April:

• All trading will resume as normal

If you have any questions, please contact Live Chat for help.

Warm Regards,

BTCDana

HSI Market Closure Due to Qing Ming Festival (Tomb-Sweeping Day)04/05/2022 02:50:00

Dear Respected Users, 

As per the notice from the exchange, on 5th April 2022, HSI market will be closed for 1 day, and trading will be unavailable. Normal trading will resume on 6th April 2022. The trading of other varieties will not be affected.

Best Regards,

BTCDana

Notice on Resumption of US500 and US30 Clearing Time03/17/2022 03:00:00

Due to the recent volatility in the market, to prevent the huge losses at the opening on Monday caused by positions held over the weekend, from today onwards clearing/force liquidation for US500 and US30 positions on weekend will resume. The liquidation time will be on every Friday 22:40:57 (GMT+2) or Saturday 02:10:57 IST. Please pay attention to your positions.

Warm Regards,

BTCDana and ForexDana

Changes in trading hours due to Daylight Saving03/11/2022 00:25:00

Dear Traders,

From 14th March 2022, all trading instrument except for HSI will enter daylight savings. The trading hours of all instruments except HSI will move 1 hour early. The clearing time for NASDAQ and Crude Oil will also move 1 hour early. If you have any question, please contact Live Chat.

Warm Regards,

BTCDana

Notification About Recent Issues with Spread03/10/2022 04:00:59

Dear Customers,

Due to the recent international situation, violent fluctuation is observed in various activities which cause further increase in the spread of buy and sell prices. For example, when XAUUSD shows violent fluctuations, the spread may increase to 60-100 points. Please pay attention and manage your positions. Ensure that you have sufficient funds to avoid unnecessary losses. 

Warm Regards,

BTCDana

Notice on Routine Maintenance on Sunday02/25/2022 09:35:00

Dear Traders,

Due to the increasing number of users and to provide better service, routine maintenance will be carried out from 5:40-6:00 (GMT+7) or 4:10-4:30 (IST) every Sunday morning. You cannot open or close during the maintenance period. Please prepare in advance to prevent unnecessary losses. Thank you for your kind understanding.

Warm Regards,

BTCDana and ForexDana

Market Closure due to US President’s Day02/18/2022 10:30:27

As per notified by the exchange, the market closing time due to US President's Day is as follows:

21st February 2022

1. Nasdaq will close early at 20:00 (GMT+2) or 23:30 (IST)

2. Gold, Silver, Crude Oil will close early at 21:15 (GMT+2) or 22nd February 00:45 IST

3. Other variety will not be affected

Trading hour will return to normal on 22nd February 2022.

Warm Regards,

BTCDana

Notice on Liquidity Provider Maintenance02/04/2022 07:15:24

Dear Respected Users,

According to the notice received from the liquidity provider, system maintenance will be carried out on:

05th February 2022 between 07:00 (GMT+7) to 06th February 03:00 (GMT+7) 

OR

05th February 2022 between 05:30 (IST) to 06th February 2022 1:30 (IST) 

Please be aware that temporary disturbance and instability during trading may occur during the maintenance period. Deposits and withdrawal will be processed as usual. Please contact Live Chat if you have any questions. Thank you for your kind understanding.

Warm Regards,

BTCDana and ForexDana Team

MAINTENANCE NOTIC02/01/2022 08:36:25

Dear Respected Indian Customers, 

A maintenance is in progress for all the "Indian Payment Channel For Withdrawal". It will get back to normal by latest tomorrow. 

We would like to apologize to all our users for the inconvenience. This maintenance only affects Indian customers, and customers in other regions are not affected

BTCDana Team