System Messages

Notice on Changes of Trading Hour Due to Birthday of Martin Luther King, Jr.01/17/2022 04:55:07

As per the notice from the exchange, the market closure time during the Birthday of Martin Luther King, Jr. is as follows:

17th January 2022

Nasdaq: closed at 20:00 (GMT+2) or 23:30 (IST)

Gold, Silver and Crude Oil: closed at 21:15 (GMT+2) or 18th January 2022 00:45 (IST)

Other varieties: unaffected

All market closure time will return to normal on the next trading day. Deposits and Withdrawal will be processed as normal. Please adjust your trades accordingly.

Warm Regards,

BTCDana and ForexDana team

Notice on LP System Maintenance01/14/2022 08:55:22

Dear Traders,

As per informed by our Liquidity Provider, there will be a regular system maintenance carried out on 15th January 2022 between 07:00-22:00 (GMT+7) or 05:30-20:30 (IST) which might cause temporary disturbance and instability in trading. During this period, all deposits and withdrawals will run as normal. If you face any issue, please contact Live Chat for help. We apologize for the inconvenience caused.

Warm Regards,

BTCDana and ForexDana Team

Notice on Adjustment of Trading Hours during New Year12/31/2021 07:16:00

Dear Respected Customer,

As per the notice from the exchange, the market closing time of a few varieties will change due to New Year's Holiday as mentioned below:

31st December 2021: 

-HSI trading will end at 07:00 (GMT+3) or 09:30 (GMT+5.30) 

-Crude oil trading will end at 20:45 (GMT+3) or 23:15 (GMT+5.30)

All position that is still open during this time will be automatically closed by the system. Deposit and Withdrawal will run as normal. Please adjust your trades accordingly.

Happy Trading!

BTCDana

Notice on System Upgrade12/28/2021 03:07:00

Dear Respected Users,

Due to the rapid growth of users around the world, the need of regulation, as well as to offer a smoother user experience, BTCDana will carry out a system upgrade on:

29th December 2021 

03:00-5:00 (IST)

04:30-06:30 (WIB)

08:30-10:30 (AEDT)

During the upgrade, all trading activity will commence as usual. However, there might be some disruptions in deposit and activities which is expected to last 30 minutes. Users are advised to manage their funds and positions and make deposits or reduce their position in advance to prevent unwanted circumstances. Users are advised to NOT logout during this period. If there is any issues or questions during the upgrade, please contact Live Chat for help.

Warm Regards,

BTCDana 

Notice of Trading Hours during Christmas Holiday12/23/2021 07:44:00

Dear Customer,

As per the notice from the exchange, the trading hours during Christmas holidays will be as follows:

•On 24th December 2021, trading of Hang Seng index will end early at 7:00 (GMT+3). All positions that have not been closed during this time will be automatically closed by the system

•Trading of Gold, Silver, Crude Oil and NASDAQ will not be available. All NASDAQ and Crude Oil position will be closed on 24th December 2021 at 00:40 (GMT+3)

•Forex and Cryptocurrency trading will run as usual

Please adjust your trades accordingly

Scheduled App Maintenance11/26/2021 03:41:10

Dear Respected Customers,

As per the notice from the liquidity provider, a scheduled maintenance will be carried out on Saturday 27th November 2021 between 01:00-01:30 (GMT+3). Trading activities cannot be carried out during this period so please make the proper adjustments accordingly.

Adjustment of Trading Hours Due to US Thanksgiving Holiday11/22/2021 04:34:55

Dear Users,

As informed by the exchange, here are the details of the trading hours during Thanksgiving holiday:

25th November 2021: Nasdaq and Crude Oil trading will end early at 20:00 (GMT+2), Gold and Silver trading will end early at 19:45 (GMT+2)

26th November 2021: Nasdaq trading will end early at 20:15 (GMT+2), Gold and Silver trading will end early at 20:30 (GMT+2), Crude Oil trading will end early at 20:45 (GMT+2)

The market opening time, deposit and withdrawal time will not be affected. 

Notice on Guru Nanak's BirthdayDear respected user11/18/2021 11:00:00

Dear respected user,

         We notice that tomorrow is the holiday on the occasion of Guru Nakak's Birthday, our company arrangement will be as follows:

1- Deposit and withdrawal are still normal;

2- Trading products are normally opened and closed according to their standard schedule;

3-Customer service will be online

You are welcome to consult at any time, thank you for your support and understanding and happy holiday!

18th of November, 2021

Btcdana/Forexdana Team

Live Chat Scheduled Maintenance11/12/2021 07:01:38

To the all users,

We will inform you that there is a repair/maintenance of the livechat system on November 14 at 09.00 – 10.00 (GMT+7) . Please note that during the repair the livechat system cannot be accessed. Trading and other transactions will take place normally. We apologize regarding the the inconvenience. Thank you.

Notice on Diwali Holidays11/03/2021 10:00:00

Dear respected user,

        We notice that tomorrow is the holiday on the occasion of Diwali, our company arrangement will be as follows:

1- Deposit and withdrawal are still normal;

2- Trading products are normally opened and closed according to their standard schedule;

3-Customer service will be online

You are welcome to consult at any time, thank you for your support and understanding and happy holiday!

Btcdana/Forexdana  Team