System Messages

US Juneteenth Holiday Notice06/17/2022 07:25:00

Dear Customers,

As per notified by the exchange, the trading hours during US Juneteenth holiday is as follows:

1.NQ, US30, US500 market will close early on 20th June 2022 20:00 (GMT+2)

2.CL market will close early on 20th June 2022 20:15 (GMT+2)

3.XAUUSD and XAGUSD market will close early on 20th June 2022 21:30 (GMT+2)

4.DAX market will close early on 20th June 2022 23:00 (GMT+2)

The trading hours of other varieties will not be affected. Thank you for your kind understanding.

Happy Trading,

BTCDana

Market Closure due to Dragon Boat Festival06/02/2022 09:40:25

Dear users, 

As notified by the exchange, the closing time for the Dragon Boat Festival on June 3 are as follows:

• HSI market will be closed for one day

• All other products will be traded normally

Deposits and withdrawals are not affected. If you have any questions, please contact Live Chat for help.

Happy Trading, 

BTCDana

[Philippines] Notice on Maintenance of Payment Channel06/01/2022 04:50:49

Dear PhilippinesTraders,

As notified by the payment team, unfortunately we like to inform the Gcash channels will go through maintenance system are as follows:

Wednesday, 01 June 2022 on 3:00 - 6:00am

Monday, 06 June on 3:30 - 5:30am

Wednesday, 08 June on 3:30 - 5:30am

We recommend to deposit before the maintenance because during the maintenance the only deposit channel available is USDT deposit, we apologize for the trouble.

If you have any questions, please contact Live Chat for help.

Warm Regards,

BTCDana

Market Closure due to US Memorial Day05/30/2022 06:30:00

Dear Users,

As notified by the exchange, the market closing time during US Memorial Day is as follows:

1.NQ, US 30, US500 will be closed early on 30th May 2022 20:00 (GMT+3)

2.CL will be closed early on 30th May 2022 20:15 (GMT+3)

3.XAUUSD, XAGUSD will be closed early on 30th May 2022 21:30 (GMT+3)

4.DAX will be closed early on 30th May 2022 23:00 (GMT+3)

Market open time remains unchanged. Deposit and Withdrawal will be processed as usual. Please manage your risk accordingly.

Warm Regards,

BTCDana

Notice on Scheduled Maintenance05/19/2022 04:00:54

Dear Users,

To better serve all traders, we will undergo a scheduled system maintenance on 21st May 2022, 13:00-18:00PM (GMT+2). During maintenance, there might be a temporary disruption in your trading. Please arrange your trades accordingly to minimise risk.

Warm Regards,

BTCDana

Notice on Market Closure due to Buddha's Birthday05/07/2022 09:50:42

According to information from the exchange, the trading times for commemorating Buddha's birthday are as follows:

1. The Hang Seng Index will close one day on May 9.

2. Other products can still be traded normally.

3. Deposits and withdrawals proceed normally.

4. The Hang Seng Index will be open again on 10th May.

Thank You.

Notice on Changes of Maximum Withdrawal04/22/2022 07:25:00

Dear respected customers:

We have received a notice from the payment company regarding the delay in withdrawal which causes inconvenience. The following adjustments will be applied : The maximum amount of a single withdrawal from $620 will be reduced to $360. The rest will remain unchanged. The recovery time will be notified later. 

Thank you for your support

BTCDana / ForexDana Team

Market Closure due to Good Friday and Easter Holiday04/11/2022 04:40:53

Dear Traders,

As per notified by the exchange, the trading hours for Good Friday and Easter are as follows:

15th April: 

• NSDQ, US30, US500, XAUUSD, XAGUSD, CL, HSI market will be closed. 

• Other varieties will not be affected

• All NSDQ, US30, US500 and CL positions will be cleared on 14th April 2022 22:40 (GMT+2) or 15th April 02:10 IST

18th April: 

• HSI and NSDQ market will be closed. 

• Other varieties will resume trading as normal.

19th April:

• All trading will resume as normal

If you have any questions, please contact Live Chat for help.

Warm Regards,

BTCDana

HSI Market Closure Due to Qing Ming Festival (Tomb-Sweeping Day)04/05/2022 02:50:00

Dear Respected Users, 

As per the notice from the exchange, on 5th April 2022, HSI market will be closed for 1 day, and trading will be unavailable. Normal trading will resume on 6th April 2022. The trading of other varieties will not be affected.

Best Regards,

BTCDana

Notice on Resumption of US500 and US30 Clearing Time03/17/2022 03:00:00

Due to the recent volatility in the market, to prevent the huge losses at the opening on Monday caused by positions held over the weekend, from today onwards clearing/force liquidation for US500 and US30 positions on weekend will resume. The liquidation time will be on every Friday 22:40:57 (GMT+2) or Saturday 02:10:57 IST. Please pay attention to your positions.

Warm Regards,

BTCDana and ForexDana