System Messages

Changes in trading hours due to Daylight Saving03/11/2022 00:25:00

Dear Traders,

From 14th March 2022, all trading instrument except for HSI will enter daylight savings. The trading hours of all instruments except HSI will move 1 hour early. The clearing time for NASDAQ and Crude Oil will also move 1 hour early. If you have any question, please contact Live Chat.

Warm Regards,

BTCDana

Notification About Recent Issues with Spread03/10/2022 04:00:59

Dear Customers,

Due to the recent international situation, violent fluctuation is observed in various activities which cause further increase in the spread of buy and sell prices. For example, when XAUUSD shows violent fluctuations, the spread may increase to 60-100 points. Please pay attention and manage your positions. Ensure that you have sufficient funds to avoid unnecessary losses. 

Warm Regards,

BTCDana

Notice on Routine Maintenance on Sunday02/25/2022 09:35:00

Dear Traders,

Due to the increasing number of users and to provide better service, routine maintenance will be carried out from 5:40-6:00 (GMT+7) or 4:10-4:30 (IST) every Sunday morning. You cannot open or close during the maintenance period. Please prepare in advance to prevent unnecessary losses. Thank you for your kind understanding.

Warm Regards,

BTCDana and ForexDana

Market Closure due to US President’s Day02/18/2022 10:30:27

As per notified by the exchange, the market closing time due to US President's Day is as follows:

21st February 2022

1. Nasdaq will close early at 20:00 (GMT+2) or 23:30 (IST)

2. Gold, Silver, Crude Oil will close early at 21:15 (GMT+2) or 22nd February 00:45 IST

3. Other variety will not be affected

Trading hour will return to normal on 22nd February 2022.

Warm Regards,

BTCDana

Notice on Liquidity Provider Maintenance02/04/2022 07:15:24

Dear Respected Users,

According to the notice received from the liquidity provider, system maintenance will be carried out on:

05th February 2022 between 07:00 (GMT+7) to 06th February 03:00 (GMT+7) 

OR

05th February 2022 between 05:30 (IST) to 06th February 2022 1:30 (IST) 

Please be aware that temporary disturbance and instability during trading may occur during the maintenance period. Deposits and withdrawal will be processed as usual. Please contact Live Chat if you have any questions. Thank you for your kind understanding.

Warm Regards,

BTCDana and ForexDana Team

MAINTENANCE NOTIC02/01/2022 08:36:25

Dear Respected Indian Customers, 

A maintenance is in progress for all the "Indian Payment Channel For Withdrawal". It will get back to normal by latest tomorrow. 

We would like to apologize to all our users for the inconvenience. This maintenance only affects Indian customers, and customers in other regions are not affected

BTCDana Team

Changes on Trading Hours during Chinese New Year Holiday01/31/2022 04:00:57

Dear Traders,

As informed by the exchange, the trading hour during Chinese New Year holiday is as follows:

Trading hour of Hang Seng Index will end early at 06:50 (GMT+3) or 9:20 (IST). All positions open after this hour will be closed by the system. Market open time remains unchanged. The trading time of all other varieties remains unchanged. Deposit and withdrawal will run normally. All varieties will run as normal on 1st February. Thank you for your kind understanding.

Warm Regards,

BTCDana 

Notice on Liquidity Provider Maintenance01/21/2022 09:00:53

Dear Respected Users,

According to the notice received from the liquidity provider, system maintenance will be carried out on:

22nd January 2022 between 07:00 (GMT+7) to 23rd January 03:00 (GMT+7)
OR

22nd January 2022 between 05:30 (IST) to 23rd January 01:30 (IST) 

Please be aware that temporary disturbance and instability during trading may occur during the maintenance period. Deposits and withdrawal will be processed as usual. Please contact Live Chat if you have any questions. Thank you for your kind understanding.

Warm Regards,

BTCDana and ForexDana Team

Notice on Changes of Trading Hour Due to Birthday of Martin Luther King, Jr.01/17/2022 04:55:07

As per the notice from the exchange, the market closure time during the Birthday of Martin Luther King, Jr. is as follows:

17th January 2022

Nasdaq: closed at 20:00 (GMT+2) or 23:30 (IST)

Gold, Silver and Crude Oil: closed at 21:15 (GMT+2) or 18th January 2022 00:45 (IST)

Other varieties: unaffected

All market closure time will return to normal on the next trading day. Deposits and Withdrawal will be processed as normal. Please adjust your trades accordingly.

Warm Regards,

BTCDana and ForexDana team

Notice on LP System Maintenance01/14/2022 08:55:22

Dear Traders,

As per informed by our Liquidity Provider, there will be a regular system maintenance carried out on 15th January 2022 between 07:00-22:00 (GMT+7) or 05:30-20:30 (IST) which might cause temporary disturbance and instability in trading. During this period, all deposits and withdrawals will run as normal. If you face any issue, please contact Live Chat for help. We apologize for the inconvenience caused.

Warm Regards,

BTCDana and ForexDana Team