System Messages

Notice on Liquidity Provider Maintenance02/04/2022 07:15:24

Dear Respected Users,

According to the notice received from the liquidity provider, system maintenance will be carried out on:

05th February 2022 between 07:00 (GMT+7) to 06th February 03:00 (GMT+7) 

OR

05th February 2022 between 05:30 (IST) to 06th February 2022 1:30 (IST) 

Please be aware that temporary disturbance and instability during trading may occur during the maintenance period. Deposits and withdrawal will be processed as usual. Please contact Live Chat if you have any questions. Thank you for your kind understanding.

Warm Regards,

BTCDana and ForexDana Team

MAINTENANCE NOTIC02/01/2022 08:36:25

Dear Respected Indian Customers, 

A maintenance is in progress for all the "Indian Payment Channel For Withdrawal". It will get back to normal by latest tomorrow. 

We would like to apologize to all our users for the inconvenience. This maintenance only affects Indian customers, and customers in other regions are not affected

BTCDana Team

Changes on Trading Hours during Chinese New Year Holiday01/31/2022 04:00:57

Dear Traders,

As informed by the exchange, the trading hour during Chinese New Year holiday is as follows:

Trading hour of Hang Seng Index will end early at 06:50 (GMT+3) or 9:20 (IST). All positions open after this hour will be closed by the system. Market open time remains unchanged. The trading time of all other varieties remains unchanged. Deposit and withdrawal will run normally. All varieties will run as normal on 1st February. Thank you for your kind understanding.

Warm Regards,

BTCDana 

Notice on Liquidity Provider Maintenance01/21/2022 09:00:53

Dear Respected Users,

According to the notice received from the liquidity provider, system maintenance will be carried out on:

22nd January 2022 between 07:00 (GMT+7) to 23rd January 03:00 (GMT+7)
OR

22nd January 2022 between 05:30 (IST) to 23rd January 01:30 (IST) 

Please be aware that temporary disturbance and instability during trading may occur during the maintenance period. Deposits and withdrawal will be processed as usual. Please contact Live Chat if you have any questions. Thank you for your kind understanding.

Warm Regards,

BTCDana and ForexDana Team

Notice on Changes of Trading Hour Due to Birthday of Martin Luther King, Jr.01/17/2022 04:55:07

As per the notice from the exchange, the market closure time during the Birthday of Martin Luther King, Jr. is as follows:

17th January 2022

Nasdaq: closed at 20:00 (GMT+2) or 23:30 (IST)

Gold, Silver and Crude Oil: closed at 21:15 (GMT+2) or 18th January 2022 00:45 (IST)

Other varieties: unaffected

All market closure time will return to normal on the next trading day. Deposits and Withdrawal will be processed as normal. Please adjust your trades accordingly.

Warm Regards,

BTCDana and ForexDana team

Notice on LP System Maintenance01/14/2022 08:55:22

Dear Traders,

As per informed by our Liquidity Provider, there will be a regular system maintenance carried out on 15th January 2022 between 07:00-22:00 (GMT+7) or 05:30-20:30 (IST) which might cause temporary disturbance and instability in trading. During this period, all deposits and withdrawals will run as normal. If you face any issue, please contact Live Chat for help. We apologize for the inconvenience caused.

Warm Regards,

BTCDana and ForexDana Team

Notice on Adjustment of Trading Hours during New Year12/31/2021 07:16:00

Dear Respected Customer,

As per the notice from the exchange, the market closing time of a few varieties will change due to New Year's Holiday as mentioned below:

31st December 2021: 

-HSI trading will end at 07:00 (GMT+3) or 09:30 (GMT+5.30) 

-Crude oil trading will end at 20:45 (GMT+3) or 23:15 (GMT+5.30)

All position that is still open during this time will be automatically closed by the system. Deposit and Withdrawal will run as normal. Please adjust your trades accordingly.

Happy Trading!

BTCDana

Notice on System Upgrade12/28/2021 03:07:00

Dear Respected Users,

Due to the rapid growth of users around the world, the need of regulation, as well as to offer a smoother user experience, BTCDana will carry out a system upgrade on:

29th December 2021 

03:00-5:00 (IST)

04:30-06:30 (WIB)

08:30-10:30 (AEDT)

During the upgrade, all trading activity will commence as usual. However, there might be some disruptions in deposit and activities which is expected to last 30 minutes. Users are advised to manage their funds and positions and make deposits or reduce their position in advance to prevent unwanted circumstances. Users are advised to NOT logout during this period. If there is any issues or questions during the upgrade, please contact Live Chat for help.

Warm Regards,

BTCDana 

Notice of Trading Hours during Christmas Holiday12/23/2021 07:44:00

Dear Customer,

As per the notice from the exchange, the trading hours during Christmas holidays will be as follows:

•On 24th December 2021, trading of Hang Seng index will end early at 7:00 (GMT+3). All positions that have not been closed during this time will be automatically closed by the system

•Trading of Gold, Silver, Crude Oil and NASDAQ will not be available. All NASDAQ and Crude Oil position will be closed on 24th December 2021 at 00:40 (GMT+3)

•Forex and Cryptocurrency trading will run as usual

Please adjust your trades accordingly

Scheduled App Maintenance11/26/2021 03:41:10

Dear Respected Customers,

As per the notice from the liquidity provider, a scheduled maintenance will be carried out on Saturday 27th November 2021 between 01:00-01:30 (GMT+3). Trading activities cannot be carried out during this period so please make the proper adjustments accordingly.