System Messages

Notice of Scheduled Maintenance11/18/2022 18:40:34

Notice of Scheduled Maintenance

We have received notice from our liquidity provider (LP) that there will be a system upgrade on November 20, starting from 00:30 to 1:00 (GMT+2).

Please be away that the trading and withdrawals might not available for a short period of time. There might be some delays as well during the deposit process.

After the system upgrade has been completed, deposit and withdrawal will be back to normal. Please consider your trading positions and be aware of the risks. 

End of Daylight Savings11/03/2022 10:50:00

On 6th November 2022, US will end daylight savings. At that time, the market opening and closing time of instruments except HSI will be delayed by 1 hour. Please adjust your trades accordingly.

Temporary Closure of HSI Trading11/02/2022 07:00:36

Information from Hong Kong Stock Exchange: HSI trading will be temporarily stopped due to typhoon. Please wait for more information regarding when the market will resume.

BTCDana

Notice for Scheduled Maintenance10/14/2022 08:46:01

Dear Client,

As part of our commitment to providing the best reliability and service to our customers, we are planning maintenance in our NY, LD, TY, and HK data centers.

As a result, we will be conducting maintenance according to the schedule below:

14th October 2022 from 23:30 to 15th October 2022 00:30 (GMT+2). Trading will not be possible at that time. Please be careful to control your positions and reduce your risks. If you have any questions, please contact Live Chat.

BTCDana

New Pair - Apple Inc09/28/2022 08:20:16

Dear BTCdana customers,

BTCdana is pleased to announce the launch of our newest stock variety from Apple Inc.

Hopefully we can continue to grow and provide the best service for BTCdana customers in the future.

LP Maintenance09/23/2022 13:00:08

As per notified by the liquidity provider, on 24th September 23:30 to 25th September 00:00, a system upgrade will be carried out. During this period, traders might not be able to trade for a short period of time. Please be careful if you are opening a position, and manage your risk.

BTCDana

Notice on HSI Variety Closure Due to Mid-Autumn Festival09/09/2022 10:00:40

As informed by the exchange, on 12th September 2022, HSI will not be available to trade due to Mid-Autumn Festival. Trading will resume on the next day. Other varieties will trade as usual. If you have any questions, please contact Live Chat.

Happy Trading!

BTCDana

US Labor Day Closure Notice09/03/2022 08:00:12

Dear Traders,

As per notified by the exchange, the trading hours on 5th September 2022 during U.S. Labor Day holiday is as follows:

5th September 2022:

• NQ, US30, US500 will be closed in advance at 19:00 (GMT+2)

• CL will be closed in advance at 19:15 (GMT+2) 

• XAUUSD and XAGUSD will be closed in advance at 20:30 (GMT+2) 

• DAX will close in advance at 22:00 (GMT+2) 

Trading of other varieties are not affected. If you have any questions, please do not hesitate to contact Live Chat for help.

Regards,

BTCDana

Notice for Addition of New Varieties: XRP MAX and EOS MAX08/26/2022 14:20:35

Dear Traders,

We would like to thank you for your enthusiasm and support for DOGE MAX. Upon input from most traders, we have decided to add 2 new variety, XRP MAX and EOS MAX

What is the difference between XRP MAX and EOS MAX with XRP and EOS?

1. XRP MAX and EOS MAX follows the price of XRP and EOS but offers lower spread.

2. The contract for MAX instrument is larger, meaning, you can earn larger profit.

3. The leverage MAX instrument is larger; this means that you can trade bigger lot with smaller balance.

At current times where there are huge fluctuations in the market, we hope that our new product can offer a great trading experience for you.

Happy Trading!

BTCDana

Notice for Addition of New Varieties: XRP MAX08/26/2022 10:00:45

Dear Traders,

We would like to thank you for your enthusiasm and support for DOGE MAX. Upon input from most traders, we have decided to add a new variety, XRP MAX to trade.

What is the difference between XRP and XRP MAX?

1. XRP MAX follows XRP’s prices but offers lower spread.

2. The contract for XRP MAX is 5x the contract for XRP, meaning, you can earn larger profit.

3. The leverage for XRP MAX is 4x the leverage for XRP, this means that you can trade bigger lot with smaller balance.

At current times where there are huge fluctuations in the market, we hope that XRP MAX can offer a great trading experience for you.

Happy Trading!

BTCDana