System Messages

Notice on HSI Market Closure08/25/2022 03:27:39

HSI suspends morning trading due to typhoon. Thank you for your kind attention.

BTCDana

Addition of New Varieties DOGE MAX08/19/2022 11:00:53

Dear Traders,

Upon input from most traders, we have decided to add a new variety, DOGE MAX to trade.

What is the difference between DOGE and DOGE MAX?

1. DOGE MAX follows DOGE’s prices but offers lower spread.

2. The contract for DOGE MAX is 10x the contract for DOGE, meaning, you can earn larger profit.

3. The leverage for DOGE MAX is 2.5x the leverage for DOGE, this means that you can trade bigger lot with smaller balance.

At current times where there is huge fluctuations in the market, we hope that DOGE MAX can offer a great trading experience for you.

Happy Trading!

BTCDana

Deposit with Bitcoin, USDT and TRX08/12/2022 09:00:01

Great News for you cypto lovers! Now, BTCDana accept payment using Bitcoin, USDT, and TRX! Deposit becomes even easier and faster! If you have any questions, please do not hesitate to contact Live Chat for help!

Happy Trading!

BTCDana

Notice on Market Closing Time During US Independence Day07/04/2022 06:45:00

Dear Traders,

As per informed by the exchange, the market closing time during US Independence Day is as follows:

4th July 2022

1.NQ, US30, US500, CL trading will end early at 20:00 (GMT+3)

2.Gold and Silver trading will end early at 21:30 (GMT+3)

3.DAX trading will end early at 23:00 (GMT+3)

4.The trading hours of other instruments will not be affected

Please adjust your trades accordingly. If you have any questions, please contact Live Chat for help.

Best Regards,

BTCDana

Notice on Scheduled Maintenance06/24/2022 08:30:13

Dear Users,

To better serve all traders, we will undergo a scheduled system maintenance on 25th June 2022, 12:00-18:00 (GMT+2). During maintenance, there might be a temporary disruption in your trading. Please arrange your trades accordingly to minimise risk.

Warm Regards,

BTCDana

Notice with regards to issues with NIFTY5006/23/2022 10:00:52

Dear Traders,

Around 12:30 IST - 12:59 IST today, an error has occurred in the price quotation from our Liquidity Provider, which results in an error in our system. 

Currently, this issue has been fixed and orders affected are also being fixed. We deeply apologize for the unpleasant experience. After the problem is resolved, we will give a reasonable compensation to order which are affected. Thank you for your kind patience.

Warm Regards,

BTCDana

US Juneteenth Holiday Notice06/17/2022 07:25:00

Dear Customers,

As per notified by the exchange, the trading hours during US Juneteenth holiday is as follows:

1.NQ, US30, US500 market will close early on 20th June 2022 20:00 (GMT+2)

2.CL market will close early on 20th June 2022 20:15 (GMT+2)

3.XAUUSD and XAGUSD market will close early on 20th June 2022 21:30 (GMT+2)

4.DAX market will close early on 20th June 2022 23:00 (GMT+2)

The trading hours of other varieties will not be affected. Thank you for your kind understanding.

Happy Trading,

BTCDana

Market Closure due to Dragon Boat Festival06/02/2022 09:40:25

Dear users, 

As notified by the exchange, the closing time for the Dragon Boat Festival on June 3 are as follows:

• HSI market will be closed for one day

• All other products will be traded normally

Deposits and withdrawals are not affected. If you have any questions, please contact Live Chat for help.

Happy Trading, 

BTCDana

[Philippines] Notice on Maintenance of Payment Channel06/01/2022 04:50:49

Dear PhilippinesTraders,

As notified by the payment team, unfortunately we like to inform the Gcash channels will go through maintenance system are as follows:

Wednesday, 01 June 2022 on 3:00 - 6:00am

Monday, 06 June on 3:30 - 5:30am

Wednesday, 08 June on 3:30 - 5:30am

We recommend to deposit before the maintenance because during the maintenance the only deposit channel available is USDT deposit, we apologize for the trouble.

If you have any questions, please contact Live Chat for help.

Warm Regards,

BTCDana

Market Closure due to US Memorial Day05/30/2022 06:30:00

Dear Users,

As notified by the exchange, the market closing time during US Memorial Day is as follows:

1.NQ, US 30, US500 will be closed early on 30th May 2022 20:00 (GMT+3)

2.CL will be closed early on 30th May 2022 20:15 (GMT+3)

3.XAUUSD, XAGUSD will be closed early on 30th May 2022 21:30 (GMT+3)

4.DAX will be closed early on 30th May 2022 23:00 (GMT+3)

Market open time remains unchanged. Deposit and Withdrawal will be processed as usual. Please manage your risk accordingly.

Warm Regards,

BTCDana