System Messages

Notice on HSI Variety Closure Due to Mid-Autumn Festival09/09/2022 10:00:40

As informed by the exchange, on 12th September 2022, HSI will not be available to trade due to Mid-Autumn Festival. Trading will resume on the next day. Other varieties will trade as usual. If you have any questions, please contact Live Chat.

Happy Trading!

BTCDana

US Labor Day Closure Notice09/03/2022 08:00:12

Dear Traders,

As per notified by the exchange, the trading hours on 5th September 2022 during U.S. Labor Day holiday is as follows:

5th September 2022:

• NQ, US30, US500 will be closed in advance at 19:00 (GMT+2)

• CL will be closed in advance at 19:15 (GMT+2) 

• XAUUSD and XAGUSD will be closed in advance at 20:30 (GMT+2) 

• DAX will close in advance at 22:00 (GMT+2) 

Trading of other varieties are not affected. If you have any questions, please do not hesitate to contact Live Chat for help.

Regards,

BTCDana

Notice for Addition of New Varieties: XRP MAX and EOS MAX08/26/2022 14:20:35

Dear Traders,

We would like to thank you for your enthusiasm and support for DOGE MAX. Upon input from most traders, we have decided to add 2 new variety, XRP MAX and EOS MAX

What is the difference between XRP MAX and EOS MAX with XRP and EOS?

1. XRP MAX and EOS MAX follows the price of XRP and EOS but offers lower spread.

2. The contract for MAX instrument is larger, meaning, you can earn larger profit.

3. The leverage MAX instrument is larger; this means that you can trade bigger lot with smaller balance.

At current times where there are huge fluctuations in the market, we hope that our new product can offer a great trading experience for you.

Happy Trading!

BTCDana

Notice for Addition of New Varieties: XRP MAX08/26/2022 10:00:45

Dear Traders,

We would like to thank you for your enthusiasm and support for DOGE MAX. Upon input from most traders, we have decided to add a new variety, XRP MAX to trade.

What is the difference between XRP and XRP MAX?

1. XRP MAX follows XRP’s prices but offers lower spread.

2. The contract for XRP MAX is 5x the contract for XRP, meaning, you can earn larger profit.

3. The leverage for XRP MAX is 4x the leverage for XRP, this means that you can trade bigger lot with smaller balance.

At current times where there are huge fluctuations in the market, we hope that XRP MAX can offer a great trading experience for you.

Happy Trading!

BTCDana

Notice on HSI Market Closure08/25/2022 03:27:39

HSI suspends morning trading due to typhoon. Thank you for your kind attention.

BTCDana

Addition of New Varieties DOGE MAX08/19/2022 11:00:53

Dear Traders,

Upon input from most traders, we have decided to add a new variety, DOGE MAX to trade.

What is the difference between DOGE and DOGE MAX?

1. DOGE MAX follows DOGE’s prices but offers lower spread.

2. The contract for DOGE MAX is 10x the contract for DOGE, meaning, you can earn larger profit.

3. The leverage for DOGE MAX is 2.5x the leverage for DOGE, this means that you can trade bigger lot with smaller balance.

At current times where there is huge fluctuations in the market, we hope that DOGE MAX can offer a great trading experience for you.

Happy Trading!

BTCDana

Deposit with Bitcoin, USDT and TRX08/12/2022 09:00:01

Great News for you cypto lovers! Now, BTCDana accept payment using Bitcoin, USDT, and TRX! Deposit becomes even easier and faster! If you have any questions, please do not hesitate to contact Live Chat for help!

Happy Trading!

BTCDana

Notice on Market Closing Time During US Independence Day07/04/2022 06:45:00

Dear Traders,

As per informed by the exchange, the market closing time during US Independence Day is as follows:

4th July 2022

1.NQ, US30, US500, CL trading will end early at 20:00 (GMT+3)

2.Gold and Silver trading will end early at 21:30 (GMT+3)

3.DAX trading will end early at 23:00 (GMT+3)

4.The trading hours of other instruments will not be affected

Please adjust your trades accordingly. If you have any questions, please contact Live Chat for help.

Best Regards,

BTCDana

Notice on Scheduled Maintenance06/24/2022 08:30:13

Dear Users,

To better serve all traders, we will undergo a scheduled system maintenance on 25th June 2022, 12:00-18:00 (GMT+2). During maintenance, there might be a temporary disruption in your trading. Please arrange your trades accordingly to minimise risk.

Warm Regards,

BTCDana

Notice with regards to issues with NIFTY5006/23/2022 10:00:52

Dear Traders,

Around 12:30 IST - 12:59 IST today, an error has occurred in the price quotation from our Liquidity Provider, which results in an error in our system. 

Currently, this issue has been fixed and orders affected are also being fixed. We deeply apologize for the unpleasant experience. After the problem is resolved, we will give a reasonable compensation to order which are affected. Thank you for your kind patience.

Warm Regards,

BTCDana